TurboTax
So, I've been training for a new job. A seasonal customer service rep with TurboTax. If I do well enough, they'll invite me back to do it again, and if they like me from there, I could get promoted. We'll see.
What I'm nervous about are phone calls. I can get through them sure, and I have common issues bookmarked so I can easily find them and walk people through them. Sure, that's fine. In theory. I'm afraid I'm going to freeze up once it's actually real though and not just practice. Next Saturday is my first day on my own.
Now, don't get me wrong, it's WFH, which I can't complain about right? It's just incredibly different than I'm used to... and the last time I tried to deviate from nursing home work, well.... it didn't work out for me. (needles are a no go apparently. Being stuck or sticking people. Good to know.
I just need confidence that I can do this. I'm just incredibly nervous about the whole thing. I don't want something to go wrong, but what if it does? What if I can't do this? I need money... and my arms messed up.. I can't work in my facility right now.
There's more issues I've been dealing with on top of this, but I don't feel like getting into that right now. At least... not yet I suppose.